At Vshopi, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, store, safeguard, and share your data when you shop with us in-store or online. By accessing our services, you agree to the practices described in this policy.
Information We Collect
We collect information you provide directly, such as your name, mobile number, address, email ID, and payment details when placing an order or creating an account. We also collect information automatically, including browsing behaviour, device data, and location details when you use our website or digital services. This helps us improve our services and personalize your shopping experience.
How We Use Your Information
Your information is used to process orders, deliver products, respond to customer queries, send order updates, and share promotional content if you opt to receive it. We may also use anonymous data for analytics, service improvement, and operational efficiency.
Sharing of Information
Vshopi does not sell or share customer information with third parties for commercial gain. However, we may share necessary details with trusted partners such as delivery providers, payment gateways, or service vendors who assist in fulfilling your orders. All partners follow strict confidentiality guidelines.
Data Protection & Storage
We encrypt and securely store your personal information on protected servers. Access to your information is restricted to authorized personnel only. Although we take extensive security measures, no digital platform is entirely free from risks. By using our services, you acknowledge this and agree to use the platform responsibly.
Cookies & Tracking Technologies
Our website may use cookies to enhance your shopping experience—such as remembering preferences, saving your cart, and analyzing site performance. You can modify your browser settings to disable cookies, but some features may not function properly.
Your Rights
You have the right to access, update, correct, or request deletion of your personal information. You can also opt out of marketing messages at any time.
Changes to This Policy
Vshopi may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.