Terms & Conditions

Terms & Conditions – Ratnaprabha Jewellers

Welcome to Ratnaprabha Jewellers. By using our services or making a purchase from us, you agree to the following terms and conditions:

1. Product Authenticity

  • All jewellery sold by Ratnaprabha Jewellers is certified for purity and authenticity.

  • Any gemstones, diamonds, or other precious materials are accompanied by certification (if applicable).

2. Pricing & Payments

  • Prices of jewellery may vary based on market rates of gold, silver, and precious stones.

  • Full payment or agreed advance must be made before delivery.

  • We accept payments through cash, card, bank transfer, and other approved methods.

3. Returns & Exchange

  • Products once sold cannot be returned.

  • Exchange is possible only under company policy and within the defined period (e.g., 7–15 days), with the original bill and intact condition.

  • Customised or specially designed jewellery is not eligible for return/exchange.

4. Repairs & Services

  • Ratnaprabha Jewellers provides after-sales service and repair support for our jewellery, subject to charges where applicable.

5. Liability

  • We are not responsible for any damage caused by mishandling or improper use of jewellery.

  • We reserve the right to update or modify these terms at any time.

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